Importance of Workplace Communication and Writing in English Literature

1. Workplace communications are most likely to be conversational and informal in

A. graphics.

B. text messages.

C. business letters

D. formal reports.

2. Which of the following is a category of negative workplace writing?

A. Payroll

B. Status update on work completed

C. Proposals

D. Addressing a problem

3. Which resource, in addition to a dictionary, would help you to identify the meaning of a scientific term?

A. Table of contents

B. Glossary

C. Grammar check

D. Index

Answers:

1. B. text messages.

2. D. Addressing a problem

3. B. Glossary

Workplace communications tend to be conversational and informal in text messages because it is a type of communication that is done with colleagues mostly. There are types of communication in the workplace that are structured for specific purposes, so they are not conversational or informal.

A negative workplace writing is a type of writing that deals with the negative aspect of communication, as communicating traditionally "bad things," like a problem, should follow specific rules to address the issue in a way that could lead to the resolution of the problem in the first place.

A glossary is a list of terms with the relative meaning, so it can help with the identification of the meaning of a scientific term. Typically, a glossary is more specific on the subject that the book is dealing with, while a dictionary contains all the words from every subject.