The Ethical Dilemma of XYZ Motor Corporation: Safety vs. Profit

XYZ Motor Corporation Faces Sudden Acceleration Issues

XYZ Motor Corporation starts receiving customer complaints about sudden acceleration in two of its automobile models. Customers report near-death experiences when their vehicles unexpectedly accelerate while driving, making it difficult to stop the acceleration even by braking. Investigations suggest that a possible flaw, such as a semiconductor chip issue, may be causing these incidents rather than driver error or external factors like floor mats or gas pedal design.

The Company's Ethical Decision-Making Process

Despite knowing about the safety concerns, XYZ hesitates to report incidents to the National Highway Traffic and Safety Administration (NHTSA) or recall the affected models. Executives fear the financial implications of a widespread recall and prioritize quarterly profits over customer safety. Eventually, after multiple accidents and fatalities, XYZ initiates a selective recall without informing NHTSA, disregarding expert advice for a thorough analysis of all affected vehicles.

Questions:

1. Can XYZ’s approach be justified under utilitarian theory?
2. What would Kant advise XYZ to do?
3. What would be the virtuous approach for XYZ in this situation?

Answers:

1. XYZ's approach contradicts utilitarian theory as it prioritizes financial gains over consumer safety, going against the principle of seeking the greatest good for the greatest number.
2. Kantian ethics would suggest that XYZ should recall the vehicles immediately, as failing to prioritize safety over profits does not align with the universal moral law.
3. The virtuous approach for XYZ would involve prioritizing safety, cooperating with authorities, and conducting thorough investigations to ensure consumer well-being over financial gains.